TRACK MY ORDER
As consequence of the unprecedented novel coronavirus (COVID-19), we're experiencing an unforeseen and unanticipated spike in the volume of orders which may affect our standard shipping/delivery times. We're working diligently to prepare and ship all orders as soon as possible! We understand the frustration of having to wait for orders longer than expected, but one thing we don't want to sacrifice is the quality of our service. Our main goal at this moment is to guarantee delivery rather than delivery time. We appreciate your patience as we work to resolve this. Thank you! Our peace of mind rests in the fact that we've successfully delivered hundreds of thousands of orders, all without a SINGLE lost item!
How to track your order:
Once your order ships, and tracking becomes available, you'll receive an email containing the tracking number along with the carrier information for your package ( If you don't see the email, please check your spam folder just in case ). Simply open the link provided in your browser, copy the tracking number and paste it in the search bar within the logistics site. ( Some logistics sites may ask for a verification code which they will provide right on the site ). The information provided by the logistics sites may be delayed or outdated at specific times, especially while the shipment is on the move. Please continue to check for updates.
How long will my order take to arrive?
Depending on the shipping option you selected, once an order has been processed and shipped, it can take anywhere from 1 to 6 weeks to arrive ( varies by location ). We will send you a confirmation email once your package has been sent!
(However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)
You will receive a confirmation email once your order has been shipped. Your tracking number will be included (If Applicable).
- Please allow more time for delivery during holidays and sales.
- We hope that 'customs' does not hold your package and that you are not approached with any fees but please be aware that we do not cover nor can we be held responsible for delays or charges due to customs/taxes.
Our peace of mind rests in the fact that we have successfully delivered thousands of products worldwide; all without a SINGLE lost item !